About a year ago, the pharmacy I had attended for over 12 years on Victoria Avenue had to temporarily close due to a gas leak in the building. Because they were going to be closed for a few days, I was in a panic. I had a bronchial infection and my doctor had faxed a prescription to them and I also needed to pick up my insulin and other diabetic medications. Unable to get a hold of them by phone, I was in a conundrum about what to do. My doctor’s office (downtown Hamilton) was also closed due to it being a Saturday. Well as luck would have it, I decided to walk down Victoria St to Barton Street, which is not my usual walk home as I would normally cross over the railway bridge between Emerald & Birge, but this day I took the longer route.
I am so happy I did. I saw the huge sign on the wall, which was advertising Bartvic Clinic. I always thought this was an addictions clinic, so never really paid much attention to it before. This day, I saw the sign for pharmacy and doctor. I walked in and was greeted by a most congenial receptionist. I told her of my dilemma. She promptly spoke to the pharmacist, Hala, who told me she would take care of me promptly. Within a few hours, I had the antibiotic. She had to order the insulin for me, as my brand is not often in stock, so the next day I received the rest of my medication. After a couple of days, she contacted my previous pharmacist and had my file sent over (virtually), with my consent of course. She has taken care of me ever since. Bartvic is not just a pharmacy; there is also a doctor who visits a few times a week and a nurse practitioner who works the rest of the week. The medical practitioners take care of many patients with various illnesses. They also operate on a walk in basis. And yes, there is indeed a support group for those with addictions.
Bartvic Clinic is accessible to all, with whatever mobility device you might have. It has a small reception area, which normally seats about 7 or 8, but with the lockdown, there is only one person in there at any given time. There is small reception office. They have an office administrator who is there during the week and sometimes on the weekend, and another wonderful lady who doubles as a receptionist and pharmacy assistant. There is also a full time pharmacy assistant and two main Pharmacists. If you want to see the Doctor right now, I believe you need to call first and make an appointment, because of the lockdown, but normally you could just walk in to their clinic.
They are on the #2 bus route, with the stop being outside the General Hospital on the corner of Victoria & Barton, coming from the East, or across the road on the corner of Victoria & Barton, coming from downtown. They also offer a free delivery service. The driver is exceptionally prompt. Many languages are spoken besides English, e.g. Portuguese, Arabic, Ukranian, Russian & Polish. I know this clinic is not that well known, especially to our senior population, but I highly recommend going there to meet the staff and to get to know the layout. As much as I really liked my previous pharmacist and his team, I will stay with Bartvic. They have great hours, a friendly and helpful team of medical staff, reliable delivery service and they will go above and beyond to help you out. They also offer convenient blister packs for those who need many medications in a day. Plus, they offer the yearly flu vaccine too. They are normally open seven days a week, but due to the pandemic, it is recommended to call first as their hours may have changed.
List of Staff Names – I hope I get them all right, my apologies otherwise!!